Local Storage seems to be disabled in your browser.
For the best experience on our site, be sure to turn on Local Storage in your browser.

Shipping Information

Dispatch Summary

Product Type Dispatch Timeframe *
Basic Stock 5-7 Business days
Upgraded product 14-21 Business days

* from date of payment receipt & order acceptance

Delivery Timeframe

Zone Area Delivery Times
1 Australian Capital Territory 1-3 Business days
New South Wales
QLD - Southeast Regions
Southeast Queensland
Wide Bay-Burnett
Darling Downs
2 QLD - North and Far North Regions 4-6 Business Days
South Australia (excluding Adelaide)
3 Northern Territory 7-10 Business Days
QLD - Western Regions
Western Australia (excluding Perth)

Delivery Fee

Lowes offers free delivery to anywhere within Australia when you spend a minimum of $150. For orders below $150 we offer a flat rate delivery fee of $10 Australia wide. N.B. Free Shipping is calculated after all discounts have been applied.

Courier Information

Lowes uses a range of couriers (Toll Road, StarTrack & Go Logistics) depending on your location. All orders are delivered within normal business hours.

Order Tracking

Once your order is despatched, we will send you a shipping notification containing a con note and the associated courier. N.B. The tracking number will not be “live” until the next business day as the shipment passes through the courier network.

Click & Collect

“Lowes Industry Uniforms” operates separately from our retail business. As such we are unable to offer click and collect services

Shipping Locations

“Lowes Industry Uniforms” ships Australia wide (excluding external territories). Unfortunately, we are unable to offer international shipping.

Transit Loss & Damage

Please check all deliveries carefully upon receipt and notify us via industryuniforms@lowes.com.au immediately if there is an issue. We are unable to accept claims for missing freight (i.e. missing cartons) if a delivery docket has been signed as “received in full. All claims for delivery shortages and transit damages must be received within 2 business days.